AISATS Recruitment 2026 – Customer Service Executive (S4) & Customer Service Supervisor (S6) Jobs | Apply Online
If you are looking for a rewarding career in the aviation industry, then AISATS Recruitment 2026 offers an excellent opportunity. Air India SATS Airport Services Pvt. Ltd. (AISATS) has released job descriptions for Customer Service Executive (S4) and Customer Service Supervisor (S6) positions. Candidates with the required educational qualifications and aviation experience can apply through the official AISATS Careers portal.
AISATS is one of India's leading airport ground handling companies, providing world-class passenger services, airport operations, cargo handling, and aviation support services. Working with AISATS gives candidates an opportunity to build a successful long-term career in the aviation sector while gaining valuable experience in airport operations.
- Complete Vacancy Details
- Educational Qualification
- Experience Required
- Job Responsibilities
- Selection Process
- How to Apply
- Official Notification PDFs
- Direct Apply Link
- Useful Career Links
AISATS Recruitment 2026 Overview
| Organisation | Details |
|---|---|
| Company | Air India SATS Airport Services Pvt. Ltd. (AISATS) |
| Recruitment Name | AISATS Recruitment 2026 |
| Job Positions | Customer Service Executive (S4), Customer Service Supervisor (S6) |
| Industry | Aviation / Airport Operations |
| Job Type | Private Sector |
| Application Mode | Online |
| Official Website | https://www.aisats.in |
AISATS Recruitment 2026 About the Company
Air India SATS Airport Services Private Limited (AISATS) is one of India's most trusted airport ground handling companies. It is a joint venture between the Air India Group and SATS Ltd., Singapore. The company provides professional airport services across multiple Indian airports, including passenger handling, baggage services, cargo operations, aircraft handling, and airport support services.
AISATS is known for maintaining international standards in customer service and airport safety. Employees receive professional training, career development opportunities, and exposure to international airline operations. The company continuously recruits talented professionals to strengthen its airport operations across India.
AISATS Recruitment 2026 Vacancy Details
| Post Name | Department |
|---|---|
| Customer Service Executive (S4) | Passenger Services |
| Customer Service Supervisor (S6) | Passenger Services Supervision |
Both positions are responsible for ensuring smooth passenger movement, airport customer support, airline coordination, flight operations assistance, boarding management, and maintaining the highest customer service standards. Candidates who enjoy working in a dynamic airport environment will find these positions highly rewarding.
AISATS Recruitment 2026 Customer Service Executive (S4)
The Customer Service Executive plays a vital role in passenger handling and airport terminal operations. The selected candidates will assist passengers during check-in, boarding, arrivals, baggage assistance, flight coordination, boarding announcements, and special passenger handling. They are also responsible for maintaining airline service standards and ensuring a smooth travel experience for passengers.
According to the official AISATS Job Description, Customer Service Executives are expected to coordinate with different airport departments, manage boarding gates, handle delayed or cancelled flights, resolve passenger issues, and ensure compliance with airline Standard Operating Procedures (SOPs).
- Passenger Check-in
- Boarding Gate Operations
- Arrival Passenger Assistance
- Flight Coordination
- Baggage Issue Support
- Special Passenger Assistance
- Customer Complaint Resolution
- Airport Safety Compliance
- Airline Documentation
- Team Coordination
AISATS Recruitment 2026 Educational Qualification
Candidates applying for AISATS Recruitment 2026 must possess the educational qualifications specified for each post. The company is looking for qualified and professional candidates who can perform efficiently in a fast-paced airport environment while maintaining high customer service standards.
| Post | Educational Qualification |
|---|---|
| Customer Service Executive (S4) | Bachelor's Degree in any discipline from a recognized university. |
| Customer Service Supervisor (S6) | Bachelor's Degree / Master's Degree or equivalent qualification. |
Candidates possessing additional certifications in Aviation, Hospitality, Customer Service, Airport Operations, or Travel Management may have an added advantage during the recruitment process. Applicants should carefully verify the eligibility criteria before submitting their applications.
AISATS Recruitment 2026 Experience Required
AISATS prefers candidates with relevant experience in aviation and airport passenger services. Experience requirements differ depending on the position applied for.
| Post | Experience Required |
|---|---|
| Customer Service Executive (S4) | 12–36 months of relevant experience in Passenger Service Operations or Airport Customer Service. |
| Customer Service Supervisor (S6) | Minimum 36 months in the Aviation Industry, including at least one year at CSSA level. |
Applicants should possess practical knowledge of airport procedures, airline systems, passenger handling, and operational coordination. Supervisory candidates should also have experience in managing teams, coordinating airline operations, and maintaining airport service quality.
AISATS Recruitment 2026 Customer Service Supervisor Responsibilities
The Customer Service Supervisor is responsible for supervising airport passenger service teams and ensuring smooth airport operations. The role requires strong leadership skills, operational planning, staff coordination, and compliance with airline and airport regulations.
- Coordinate flight handling operations.
- Manage check-in counters efficiently.
- Supervise boarding gate activities.
- Coordinate with airlines and airport authorities.
- Prepare staff duty rosters.
- Conduct pre-flight and post-flight briefings.
- Ensure timely flight departures.
- Monitor passenger service quality.
- Handle operational issues and customer escalations.
- Coordinate with government agencies such as DGCA, BCAS, AAI and ATC.
- Maintain airline documentation and reports.
- Ensure compliance with airport safety and security procedures.
Supervisors are expected to lead passenger service teams, improve operational efficiency, motivate staff, resolve passenger issues, and ensure that airline service standards are maintained at all times.
AISATS Recruitment 2026 Required Skills
AISATS is looking for candidates who possess excellent communication skills, customer service orientation, leadership qualities, and the ability to work in a challenging airport environment. The following skills are highly preferred.
- Excellent communication skills.
- Strong customer service attitude.
- Leadership and supervisory ability.
- Computer proficiency (MS Office).
- Fluency in spoken and written English.
- Knowledge of Hindi will be an added advantage.
- Problem-solving and decision-making ability.
- Time management skills.
- Teamwork and interpersonal skills.
- Ability to work under pressure.
- Willingness to work in rotational and night shifts.
- Knowledge of IATA, DGCA, BCAS, and airport regulations (Supervisor).
Working with AISATS provides excellent exposure to airport operations, international airline standards, and customer service excellence. Candidates selected through AISATS Recruitment 2026 will have the opportunity to build a rewarding career in India's rapidly growing aviation industry.
AISATS Recruitment 2026 Selection Process
The recruitment process for AISATS Recruitment 2026 is designed to identify talented professionals who can perform efficiently in airport passenger service operations. Candidates who meet the required eligibility criteria will be shortlisted for the next stages of recruitment.
| Stage | Process |
|---|---|
| 1 | Online Application Submission |
| 2 | Application Screening |
| 3 | HR Interview / Technical Interview |
| 4 | Document Verification |
| 5 | Medical Fitness (if applicable) |
| 6 | Final Selection & Offer Letter |
Candidates who successfully complete all stages of the recruitment process will receive appointment details from AISATS. The company reserves the right to modify the recruitment procedure depending on operational requirements.
AISATS Recruitment 2026 How to Apply Online
Eligible candidates can apply online only through the official AISATS Careers Portal. Before submitting the application, applicants should carefully read the official Job Description and ensure they satisfy all eligibility requirements.
- Visit the official AISATS Careers website.
- Select the desired job position.
- Read the complete Job Description carefully.
- Click on the Apply option.
- Fill in all required personal and educational details.
- Upload your latest Resume/CV.
- Upload supporting documents if requested.
- Review all entered information.
- Submit the application online.
- Keep checking your registered email for further communication.
AISATS Recruitment 2026 Important Links
| Description | Link |
|---|---|
| Apply Online | Click Here |
| Customer Service Executive Notification | Download PDF |
| Customer Service Supervisor Notification | Download PDF |
| Official Careers Page | Visit Website |
AISATS Recruitment 2026 Why Choose AISATS?
AISATS is one of India's fastest-growing airport service providers, offering employees an excellent work environment, professional development programmes, industry-leading operational standards, and long-term career growth opportunities.
- Work with one of India's leading airport service companies.
- Professional aviation industry exposure.
- Career growth opportunities.
- Continuous training and skill development.
- International airport operating standards.
- Modern workplace with advanced technology.
- Excellent learning opportunities.
- Opportunity to work with leading airlines.
The aviation industry continues to expand rapidly across India. Joining AISATS can help candidates establish a successful long-term career in airport operations, customer service, airline support, and aviation management.
AISATS Recruitment 2026 Frequently Asked Questions (FAQ)
1. What is AISATS?
Air India SATS Airport Services Pvt. Ltd. (AISATS) is one of India's leading airport ground handling companies. It provides passenger services, cargo handling, ramp operations, airport support services, and aviation solutions at several airports across India.
2. Which posts are available under AISATS Recruitment 2026?
The current recruitment includes the following positions:
- Customer Service Executive (S4)
- Customer Service Supervisor (S6)
3. What is the educational qualification required?
Candidates applying for the Customer Service Executive post should possess a Bachelor's Degree in any discipline. Customer Service Supervisor applicants should have a Bachelor's or Master's Degree or an equivalent qualification.
4. Is prior aviation experience mandatory?
Yes. Relevant airport or aviation industry experience is preferred. Supervisor positions specifically require significant aviation experience, including supervisory exposure.
5. Are freshers eligible to apply?
The official job descriptions mention relevant work experience as a requirement. Freshers should carefully verify the eligibility criteria before applying through the official careers portal.
AISATS Recruitment 2026 Career Growth Opportunities
Working with AISATS provides outstanding career opportunities in India's rapidly expanding aviation sector. Employees receive professional training, operational exposure, and opportunities to work with leading domestic and international airlines. Dedicated professionals can progress to higher management positions based on performance and experience.
- Airport Operations Executive
- Duty Officer
- Terminal Supervisor
- Duty Manager
- Airport Operations Manager
- Passenger Service Manager
- Regional Operations Manager
AISATS encourages continuous learning through training programmes, operational workshops, customer service development, leadership training, and airport safety initiatives.
AISATS Recruitment 2026 Employee Skills That Improve Selection Chances
Candidates possessing the following additional skills may have an advantage during the recruitment process:
- Excellent spoken and written English.
- Strong interpersonal and communication skills.
- Positive customer service attitude.
- Professional grooming and presentation.
- Leadership and decision-making ability.
- Knowledge of airport passenger handling procedures.
- Computer proficiency including MS Office.
- Ability to work under pressure.
- Flexible to work rotational and night shifts.
- Problem-solving and conflict resolution skills.
- Knowledge of airline operational procedures.
- Teamwork and coordination abilities.
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AISATS Recruitment 2026 Important Instructions
- Read the official notification carefully before applying.
- Ensure that all eligibility criteria are satisfied.
- Prepare an updated Resume/CV before submitting the application.
- Keep scanned copies of educational and experience certificates ready.
- Regularly check your registered email for recruitment updates.
- Only apply through the official AISATS Careers Portal.
- Do not share personal information on unofficial websites.
- Bookmark the official career page for future recruitment notifications.
Candidates are advised to visit the official AISATS Careers website frequently for the latest recruitment announcements, interview schedules, and future aviation job opportunities.
AISATS Recruitment 2026 Disclaimer
This article has been prepared solely for informational and educational purposes to help job seekers understand the AISATS Recruitment 2026 notification. Although every effort has been made to provide accurate and updated information, candidates are strongly advised to verify all details through the official AISATS Careers Portal and the official Job Description PDFs before applying.
The recruitment process, eligibility criteria, experience requirements, job locations, selection procedure, and other conditions are entirely governed by Air India SATS Airport Services Pvt. Ltd. (AISATS). The company reserves the right to modify or cancel any recruitment process without prior notice.
- Always submit applications only through the official AISATS Careers website.
- Do not pay money to any individual or agency claiming to guarantee recruitment.
- Verify every recruitment update using the official notification.
- Keep your email ID and mobile number active during the recruitment process.
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AISATS Recruitment 2026 Final Words
If you are passionate about building a successful career in the aviation industry, AISATS Recruitment 2026 is an excellent opportunity to join one of India's leading airport service providers. Whether you are applying for the Customer Service Executive (S4) or Customer Service Supervisor (S6) position, working with AISATS offers professional growth, valuable airport experience, and exposure to international airline operations.
Interested candidates should carefully read the official notifications, verify their eligibility, prepare an updated resume, and submit the online application through the official AISATS Careers Portal at the earliest opportunity. Early application is always recommended to avoid last-minute issues.
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© 2026 Malayalam Job Alert. This article is intended for informational purposes only. Recruitment information is based on the official AISATS Career Portal and official job description documents. Candidates should always refer to the official website for the latest updates before applying.